F.A.Q. Please browse through the below topics if you have a question about our services or your machine. If you can't find the solution to your problem, then please contact us and we will gladly assist you. My machine is printing lines on the page, what could be wrong with it? My print looks really messy, what does that mean? How can I tell if my toner cartridge is defective? My HP printer is displaying “Service 50 Error”, what does that mean? How much do your services cost? What payment methods do you accept? How long does it take to get service? Do you offer maintenance contracts? What's the difference between OEM and compatible? Should I get a Laser Printer or an Inkjet Printer?